Fabricación y Envío

When will my order arrive?

Each piece is made by hand, so to calculate the arrival date of your jewel, you must consider:


The Manufacturing Time varies from 20 to 35 business days depending on the type of product. To know the manufacturing time of your piece, in the product description you can find a tab with the estimated time.

In case of having the part in stock, your order will be sent within a period of 2 to 3 business days (Monday to Friday) by the shipping method of your choice.
If you want to shorten the manufacturing time, we have a Quick Manufacturing Service and Express Manufacturing for an additional cost, which varies in time and prices depending on whether it is a product in gold or silver and with or without stones.

In the following table, you can know the manufacturing times according to the service, for each type of product.

Jewel Type Standard Fast Express
Silver Without Stones 20 15 10
Silver with Stones or Personalized 25 20 15
Gold 35 25 15

IMPORTANT: In case of requesting several products in your order, all products will be sent together in the time specified by the product that is later in its production. If you require that a product be sent before, please place different orders and pay the shipping corresponding to each one.
All our parts are shipped safely via UPS and Mexpost worldwide . Depending on the area, product shipping times and rates vary. Ikcha is not responsible for delays or unavailability of services by the selected parcels.
Deliveries are only made from Monday to Friday between 8am and 8pm. Please make sure to put a shipping address where someone can receive your piece at these times.
Standard Shipping is free in Mexico for purchases over $ 2,400MXN, in the USA from $ 3,600MXN, and in the Rest of the World from $ 4,800MXN. Upon passing these amounts, Free Standard Shipping is applied automatically. If you require Express Shipping , please select it when making your purchase or mention it if you are handling a personal quote.
For orders that do not meet the minimum purchase for free shipping, the following rates apply:
Place Shipping Type Cost MXN Delivery Time
Mexico (All Country) UPS Standard $ 350.00 MXN 2 to 5 business days
Mexico Express (remote areas not included) * UPS Express $ 450.00 MXN Next business day
USA (except Hawaii) UPS Standard $ 60000 MXN 8 to 10 business days
USA Express (except Hawaii) UPS Worldwide Express $ 950.00 MXN 1 to 3 business days
Europe (France, Italy, Spain and England) ** Mexpost $ 840.00 MXN 15-20 business days
Europa Express (France, Italy, Spain and England) UPS Worldwide Express $ 1,600.00 MXN 2 to 5 business days
Rest of the World Mexpost $ 1,050.00 MXN 15-20 business days
Rest of the World Express UPS Worldwide Express $ 1,800.00 MXN 2 to 5 days

* The Express Shipping service by UPS is not available in all areas of our country. For small cities, please check before placing your order.

** Please note that for international shipments, the destination country may impose duties and / or taxes upon delivery. Ikcha Jewelry is not aware of when and where these charges may occur and is not responsible for them.

It is important to remember that in seasons like Christmas, you may experience a delay in delivery due to customs traffic, inclement weather or a natural disaster. Ikcha is not responsible for parcel delays due to such contingencies and unfortunately there is nothing we can do to expedite delivery.


¿Cómo lo hacemos?

¡Echa un vistazo al proceso!

¿Cómo mandamos nuestros productos?

Todas nuestras piezas viajan con seguro ante robo o extravío por paquetería certificada. ¡Y pueden llegar a cualquier parte del mundo!

Consulta más al respecto en nuestras:

Políticas de Envío

Nota: En caso de acordar un esquema de pagos por transferencia bancaria directo con nuestros alquimistas, el tiempo acordado irá en función con la regularidad de los pagos acordados. En caso de atrasarse los pagos, el proyecto se irá posponiendo y habrá que acordar una nueva fecha de entrega.

Productos de Entrega Rápida

Los Productos In Stock se encuentran en nuestro inventario y serán mandados en un tiempo de 2 a 3 días hábiles.

En caso de solicitar varios productos en un mismo pedido, todos los productos serán mandados juntos en el tiempo que especifique el producto que más tarde en su elaboración. Por lo que si requieres que tu producto de Entrega Rápida sea mandado antes, por favor realiza distintas órdenes y paga el envío correspondiente a cada una.